CommunicationsExpert Featured Articles http://www.communicationsexpert.co.uk Expert Advice on Successful Communication en-us Mon, 26 Jul 2010 Mon, 26 Jul 2010 CommunicationsExpert Content Manager janem@communicationsexpert.co.uk janem@communicationsexpert.co.uk How I Handled Junk Phone Calls: A Case Study http://www.communicationsexpert.co.uk/handled-junk-phone-calls-case-study.html Junk phone calls began to annoy Bernard Du Feu. In principle, he didn’t begrudge salespeople trying to sell him products. He... Using Computers to Route Telephone Calls http://www.communicationsexpert.co.uk/using-computers-route-telephone-calls.html We all know that companies with large numbers of staff using telephones often employ receptionists to operate their switchboard... Using the Telephone and Mailing Preference Service http://www.communicationsexpert.co.uk/how-telephone-mailing-preference-service.html We have already mentioned – here on Communications Expert – the Telephone Preference Service and the Mailing Preference Service... Using the Internet for Business http://www.communicationsexpert.co.uk/using-internet-business.html The Internet has opened many doors and lead to many companies being able to sell their products and offer their services furthe... Make a Complaint in Writing http://www.communicationsexpert.co.uk/how-make-complaint-writing.html We have looked at how to make a complaint by telephone so we should now explore how to make a written complaint if - for exampl... Dedicated Telephone Lines http://www.communicationsexpert.co.uk/finding-out-dedicated-telephone-lines.html You may find that when you make a call to a business or call centre that you are asked to use a dedicated telephone number. Th... Digital Telephones Explained http://www.communicationsexpert.co.uk/digital-telephones-explained.html Telephone technology has moved on in leaps and bounds in the last two decades with the advent of mobile telephones, answering m...