Communications Expert
Communicate Effectively with Expert Advice...

You'll discover expert guidance to master every aspect of communication, from technology insights and fraud prevention to getting through to companies and everyday interactions. Our trusted specialists have created comprehensive advice across nine key areas to help you communicate with complete confidence. Communications Expert is here to help.

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Calling Premium Rate Numbers
What are Premium Rate Numbers? Premium rate telephone numbers are those numbers which used to begin with 0898 but have recently changed to begin with 0906. M...
The Protocol for Writing Emails
The content of emails varies widely in quality. At best an email is a message that’s simple to grasp. At worst, the reader gives up on an email because it...
Telephone Switchboards: How they Work
We will all at some time have made a call to company only to find the call answered by a receptionist and then put on hold while she tries to connect us to t...
The Art of Communication: Listening
Communication is two-way. It requires a speaker and a listener. Everyone who speaks doesn’t always listen, however. The result is frustration on the speake...
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Getting Through Effective Communications Everyday Communication Communication Fraud Technology Communication Tips Handling Companies Case Studies
Latest Articles
Communicating With Social Media
Social media outlets on the Internet are growing rapidly. Each time people use the Web, there’s a 12% chance they’re communicating on a social media site...
Five Leaders Who Knew How to Communicate
The words of notable leaders appear regularly in print and conversation. These words show a positive attitude; clear thinking; and empathy for listeners and...
Communication Skills Can Improve Your Life
People can improve their lives by communicating more effectively. This may seem like an extravagant claim, but it’s worth putting to the test. If people ca...
The Art of Communication: Listening
Communication is two-way. It requires a speaker and a listener. Everyone who speaks doesn’t always listen, however. The result is frustration on the speake...
How Positive Language Achieves Positive Communication
The difference between positive and negative communication is clear. Positive communication can boost the motivation of an audience, and create a sense of ac...
Good Communication Resolved Problems: A Case Study
Claudette Beesman works for a multinational consultancy company. One of her fields of expertise is communication, a subject in which she regularly lectures....
How I Handled Junk Phone Calls: A Case Study
Junk phone calls began to annoy Bernard Du Feu. In principle, he didn’t begrudge salespeople trying to sell him products. He had just retired, however, and...
Prompt Communication Led to Better Business: A Case Study
When Amy Greenyard set up her own business, she was determined to present herself to clients in a positive light. To help her, she spoke to a friend in publi...
The Protocol for Writing Emails
The content of emails varies widely in quality. At best an email is a message that’s simple to grasp. At worst, the reader gives up on an email because it...
How to Complain by Phone
It’s never a pleasure to have to complain about something. It means there’s a problem and we all already have enough of those in our lives without more p...
Popular
1 Communication Skills Can Improve Your Life 2 Asking to Speak to a Supervisor 3 Telephone Banking Pros & Cons 4 Cold Calling and the Law 5 Call Backs from a Company or Call Centre 6 Advertising and the Law
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Communicate Effectively with Expert Advice...