Expert Advice on Successful Communication

Communicate Effectively with Expert Advice...

The world of communication, particularly phone and email, is now part of our day-to-day lives. Almost all of us make phone calls; many of us send emails; and millions communicate with letters. In return, we regularly receive phone calls, emails, and letters from friends, family, work colleagues, and businesses.

October's Most Popular Articles...

Telephone Banking Pros & Cons: Although much of today’s banking is carried out over the Internet there are still those among us who prefer to use the now rather old fashioned… [658 views in Oct]
Asking to Speak to a Supervisor: There are times when we make contact with call centres or businesses and find that we need to speak to someone in authority in order for our complaint… [346 views in Oct]
Change Your Telephone Number: There are a variety of different reasons as to why you might need to change your telephone number. Sometimes it may have to be changed because you have… [218 views in Oct]
Speaking to a Tele-Canvasser: Many of us at one time or another have received a call from an individual representing a company that wants to sell us their product or interest us in… [72 views in Oct]
How to Speak on the Phone: It is important both as a member of staff in an office and as a customer to be able to maintain a conversation on the telephone and to be able to glean… [68 views in Oct]
Telephone Switchboards: How they Work: We will all at some time have made a call to company only to find the call answered by a receptionist and then put on hold while she tries to… [46 views in Oct]