Technology
Understand modern communication technology, from mobile phones to internet services, helping you choose what works best for your needs.
Calling Premium Rate Numbers
What are Premium Rate Numbers? Premium rate telephone numbers are those numbers which used to begin with 0898 but have recently changed to begin with 0906. M...
Communicating With Social Media
Social media outlets on the Internet are growing rapidly. Each time people use the Web, there’s a 12% chance they’re communicating on a social media site...
Digital Telephones Explained
Telephone technology has moved on in leaps and bounds in the last two decades with the advent of mobile telephones, answering machines and now cordless home...
Getting The Most From Your Mobile Phone
For a long time many of us were used to using landline telephones and public telephone boxes if we wanted to make a telephone call when we were away from our...
Having a Manned Messaging Service
A manned messaging service is a service that is offered to businesses – principally small or sole traders – which acts in the same way as a receptionist...
Keeping in Touch with Existing Customers
As well as looking for new business many companies have to find a way in which to maintain their existing customer base. There are a number of ways in which...
Sending Voice Files by E-Mail
We have already looked at VOIP (Voice over IP) which is being used more frequently now as a means of reducing the cost of telephone calls to businesses and f...
Telephone Switchboards: How they Work
We will all at some time have made a call to company only to find the call answered by a receptionist and then put on hold while she tries to connect us to t...
Using Computers to Route Telephone Calls
We all know that companies with large numbers of staff using telephones often employ receptionists to operate their switchboards but with the advent of switc...
What is VOIP (Voice over IP)
Advances in technology in the last few years have meant significant changes to the way in which companies and other organisations speak to us on the telephon...