Communication Tips
Develop stronger communication skills including writing clearly, speaking effectively, and expressing yourself confidently in different situations.
Appearing on the Electoral Roll
Millions of people appear on the Electoral Roll within the United Kingdom and every day many thousands of those people find that they are receiving informati...
Applying for a Loan Online or by Phone
In today's every changing financial market both consumers and businesses alike are looking for new and innovative ways in which to process loan applications....
Call Backs from a Company or Call Centre
There are times when we make a call to a company or a call centre and find that the person we wish to speak to is unavailable. In the event of this happening...
Change Your Telephone Number
There are a variety of different reasons as to why you might need to change your telephone number. Sometimes it may have to be changed because you have moved...
Dealing with Your Overdue Account
It can happen to us all at one time or another, we think we have more money in our account then we actually do and then we find that we owe the bank or build...
Get the Best Deal Over the Telephone
Looking for a bargain using your telephone is no different that spending hours walking around the shops in your local precinct and comparing the prices in th...
Help in Asking for More Time to Pay
In this day and age many of us struggle paying back money we have borrowed or credit we have obtained and as such we find ourselves having to ask for more ti...
How Businesses Use Pre-written Scripts
You may find from time to time that when you make contact with a particular business such as a bank or building society, that they use the same phrases or as...
How to Speak on the Phone
It is important both as a member of staff in an office and as a customer to be able to maintain a conversation on the telephone and to be able to glean infor...
Make a Complaint in Writing
We have looked at how to make a complaint by telephone so we should now explore how to make a written complaint if - for example - the fruits of your telepho...
Set Up a PO Box
A PO Box - or Post Office Box - is a unique feature supplied by Royal Mail which allows you to have your mail collected and kept at your local sorting office...
Using the Telephone and Mailing Preference Service
We have already mentioned – here on Communications Expert – the Telephone Preference Service and the Mailing Preference Service but only in passing. Here...
What to Do About Junk Mail
Many companies rely on the old fashioned postal service to provide their customers with information about new products and services they have to offer, runni...