Case Studies

Real-world communication challenges and how professionals have resolved them, demonstrating effective strategies across different workplace scenarios.

Good Communication Resolved Problems: A Case Study

Claudette Beesman works for a multinational consultancy company. One of her fields of expertise is communication, a subject in which she regularly lectures....

How I Handled Junk Phone Calls: A Case Study

Junk phone calls began to annoy Bernard Du Feu. In principle, he didn’t begrudge salespeople trying to sell him products. He had just retired, however, and...

Prompt Communication Led to Better Business: A Case Study

When Amy Greenyard set up her own business, she was determined to present herself to clients in a positive light. To help her, she spoke to a friend in publi...