Technology

Below are our 9 articles in the 'technology' category:

Calling Premium Rate Numbers
What are Premium Rate Numbers?

Premium rate telephone numbers are those numbers which used to begin with 0898 but have recently changed to begin with 0906. Many of these numbers are ...
Digital Telephones Explained
Telephone technology has moved on in leaps and bounds in the last two decades with the advent of mobile telephones, answering machines and now cordless home telephones which operate using crystal ...
Having a Manned Messaging Service
A manned messaging service is a service that is offered to businesses – principally small or sole traders – which acts in the same way as a receptionist would by taking messages and answering ...
How Businesses Keep in Touch with Existing Customers
As well as looking for new business many companies have to find a way in which to maintain their existing customer base. There are a number of ways in which they can do this and here we look at ...
Mobile Telephony Explained
For a long time many of us were used to using landline telephones and public telephone boxes if we wanted to make a telephone call when we were away from our offices or homes. Now however, the era ...
Sending Voice Files by E-Mail
We have already looked at VOIP (Voice over IP) which is being used more frequently now as a means of reducing the cost of telephone calls to businesses and from businesses looking to drum up new ...
Telephone Switchboards: How they Work
We will all at some time have made a call to company only to find the call answered by a receptionist and then put on hold while she tries to connect us to the correct extension number. To do this ...
Using Computers to Route Telephone Calls
We all know that companies with large numbers of staff using telephones often employ receptionists to operate their switchboards but with the advent of switchboard technology used in conjunction ...
VOIP (Voice over IP)
Advances in technology in the last few years have meant significant changes to the way in which companies and other organisations speak to us on the telephone. Indeed there are times when you may ...

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