Technology

What are Premium Rate Numbers? Premium rate telephone numbers are those numbers which used to begin with 0898 but have recently changed...

Telephone technology has moved on in leaps and bounds in the last two decades with the advent of mobile telephones, answering machines and now...

For a long time many of us were used to using landline telephones and public telephone boxes if we wanted to make a telephone call when we were away...

A manned messaging service is a service that is offered to businesses – principally small or sole traders – which acts in the same way as a...

As well as looking for new business many companies have to find a way in which to maintain their existing customer base. There are a number of ways...

We have already looked at VOIP (Voice over IP) which is being used more frequently now as a means of reducing the cost of telephone calls to...

We will all at some time have made a call to company only to find the call answered by a receptionist and then put on hold while she tries to connect...

We all know that companies with large numbers of staff using telephones often employ receptionists to operate their switchboards but with the advent...

Advances in technology in the last few years have meant significant changes to the way in which companies and other organisations speak to us on the...