Handling Companies

As an advertiser - be it on television, the Internet, radio or in printed media, companies must be aware that the products and services they are...

This article looks at what you can do to check the progress of an order - it also examines when is the best time to do this and under what...

Many people - and indeed companies - are unaware of the recent changes in the law regarding the making of what are referred to as 'cold calls' - here...

At some point in time either in the past or in the future you will receive a call to your home from an individual who has been given your name and...

Final Demand Letters can be frightening and the temptation to throw them away can be strong; we offer advice on why this is not the best policy and...

This article looks at dedicated telephone lines and discusses why they are necessary for business use - the article also examines how a residential...

Many of us will have received information or indeed had a telephone call from the representative of a company we have had no previous dealings with....

Most households in the United Kingdom have at least one television - some having a television in each room - and with this blanket coverage comes the...

Something that many of us have done from time to time is to place an order by telephone. From ordering a takeaway meal to ordering items for the...

We have all – at one time or another – received information or a telephone call from a utility company asking us to avail of their facilities in our...

The Internet has opened many doors and lead to many companies being able to sell their products and offer their services further afield that ever...

Entering an agreement without reading the small print can often lead people into unchartered territory where legal issues can come to the fore - here...