CommunicationsExpert
CommunicationsExpert contains over 60 articles written by our experts who continually update and add new content.
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communicationsexpert featured articles
How I Handled Junk Phone Calls: A Case Study
Junk phone calls began to annoy Bernard Du Feu. In principle, he didn’t begrudge...
How Positive Language Achieves Positive Communication
Positive communication can achieve a great deal, boosting motivation and improving a...
The Art of Communication: Listening
Effective communication requires a speaker and an attentive listener. Listening isn't...
The Cost of Calling a Call Centre
It is often the case that when we contact a call centre we have to spend some time on...
How to Haggle on Price
For most of us, haggling is something that goes on in the markets, souks and bazaars...
The Protocol for Writing Emails
If an email is badly laid out, contains typos, and is difficult to follow, the recipient...
How Businesses Use Pre-written Scripts
You may find from time to time that when you make contact with a particular business...
Get the Best Deal Over the Telephone
This article looks at how you can get the best deal by using your telephone to call about...
How to Speak on the Phone
This article looks at how to speak correctly on the telephone and also discusses the use...
How Businesses Contact New Customers
This article looks at how businesses contact new or prospective customers and asks what...

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