Effective Communications...
Below are our articles on the subject of Effective Communications. If you can't see what you are looking for our other categories are displayed on the left under 'Our Quick Links'...
Effective Sales Communication
Have you ever noticed how some people seem to be born to sell? They just have the technique, and it seems perfectly natural, not forced. They’re the type who could...
Getting What You Need from Bureaucracy
If you’ve ever had to deal with a bureaucratic organisation, whether it’s the local council or HMRC, you know it can be one of life’s great...
How to Complain by Phone
It’s never a pleasure to have to complain about something. It means there’s a problem and we all already have enough of those in our lives without more piling on...
How to Haggle on Price
For most of us, haggling is something that goes on in the markets, souks and bazaars of other countries. It’s something we might do when we’re on holiday there, just...
How to Say No to People
Saying no is never easy, but it’s something we all have to do from time to time. It may be to a friend, which is especially difficult, or to a pushy salesperson on...
What Makes a Good Public Speaker
Having to speak in public can seem very daunting to many people. Being up there in front of an audience, you can seem exposed, even naked. It can leave those who...
