Getting Through
Below are our 9 articles in the 'getting through' category:
There are times when we make contact with call centres or businesses and find that we need to speak to someone in authority in order for our complaint or outstanding issue to be resolved. In most ...
There are many of us who will have at some time called a telephone number only to find a recorded message telling us that the individual we wish to speak to is not available. Sometimes this is not ...
We have all contacted our banks or building societies at one time or another to discuss the nature of our accounts with them. This could have been for any number of reasons but whatever the reason ...
This article looks at the use of non-geographical numbers such as 0870 and 0845 and explains how you - the customer - can save money by using the telephone numbers that these non-geographical numbers ...
There may well be times when it is necessary for you – as a customer – to exercise your right to complain because of the level of service or indeed lack of service that you have received from a ...
This article looks at the reasons why businesses may record any telephone call made to or by them - the article also looks at what you can do to find out what information is being stored by these ...
Thankfully it doesn’t often happen but sometimes our telephone lines do fall foul to technical difficulties, the result of which means that we cannot use our telephones and therefore have to report ...
Many of us at one time or another have received a call from an individual representing a company that wants to sell us their product or interest us in their services. For the most part we do not ...
It is often the case that when we contact a call centre we have to spend some time on the line in order to have our queries answered or our orders taken. With this in mind it is useful to have an ...
