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Communication Tips...

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Appearing on the Electoral Roll
Appearing on the Electoral Roll
Why should you have your details displayed on the United Kingdom Electoral Roll...
Applying for a Loan Online or by Phone
Applying for a Loan Online or by Phone
This article looks at how to apply for a loan online or by telephone and discusses how secure your personal information is when using either option...
Call Backs from a Company or Call Centre
Call Backs from a Company or Call Centre
This article looks at the reasons as to why you may need a callback and how to best go about arranging one...
Change Your Telephone Number
Change Your Telephone Number
How and why should you change your telephone number; here we offer some helpful advice...
Dealing with Your Overdue Account
Dealing with Your Overdue Account
This article looks at how to deal with an overdue account by telephone and examines what questions you should ask and what to do if you are not completely satisfied…...
Get the Best Deal Over the Telephone
Get the Best Deal Over the Telephone
This article looks at how you can get the best deal by using your telephone to call about special offers, discounts, and special promotions...
Help in Asking for More Time to Pay
Help in Asking for More Time to Pay
How to ask for more time to pay and ways in which to keep the debtors from your door...
How Businesses Use Pre-written Scripts
How Businesses Use Pre-written Scripts
This article looks at the way in which some businesses use prepared scripts to help the flow of a telephone call...
How to Speak on the Phone
How to Speak on the Phone
This article looks at how to speak correctly on the telephone and also discusses the use of open and closed questions so that all relevant information is obtained...
Make a Complaint in Writing
Make a Complaint in Writing
This article looks at how to make a complaint in writing and also details how and when such a letter should be followed up if there has been no response from the…...
Set Up a PO Box
Set Up a PO Box
We look at the uses for a PO Box and discuss how best to go about getting one...
Using the Telephone and Mailing Preference Service
Using the Telephone and Mailing Preference Service
This article looks at how to use both the Telephone and Mailing Preference services to reduce the amount of junk mail and unsolicited sales calls you receive at home...
What to Do About Junk Mail
What to Do About Junk Mail
This article looks at why companies send flyers, catalogues and special offer leaflets through the post and what you can do to stop this if you no longer wish to…...
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